Digital Marketing for Micro Businesses in Tenrigangkae Village Through Shopee and Instagram

Authors

  • Rahmawati Universitas Negeri Makassar, Fakultas Matematika dan Ilmu Pengetahuan Alam, Jurusan Pendidikan Matematika Bilingual Author
  • Muhammad Ammar Naufal Universitas Negeri Makassar, Fakultas Matematika dan Ilmu Pengetahuan Alam, Jurusan Pendidikan Matematika Bilingual Author
  • Muhammad Ikram Universitas Negeri Makassar Author
  • Alimuddin Universitas Negeri Makassar Author

DOI:

https://doi.org/10.64619/v1i1.8

Keywords:

MSMEs, Digital Marketing , Instagram, Shopee, Marketing, Assistance

Abstract

The development of digital technology has opened up great opportunities for Micro, Small, and Medium Enterprises (MSMEs) to expand their markets through digital-based marketing strategies. However, MSME players in Tenrigangkae Village still face limitations in digital literacy, social media utilization, and marketplace management. This community service article aims to improve the digital marketing capacity of MSME actors through a Participatory Action Research (PAR) approach that emphasizes active participation in every stage. The activities carried out include an initial survey, discussions with partners, as well as socialization and assistance in creating Instagram and Shopee accounts. This community service article shows an increase in the understanding and skills of MSME players in managing social media, uploading products, editing photos, and developing more effective promotional strategies. This program not only increases the competitiveness of MSMEs locally but also opens up marketing opportunities to a wider market. This community service article concludes that practice-based mentoring can have a tangible impact on SME development and has the potential to be replicated in other regions with similar contexts.

References

[1] R. A. Ariza and N. Aslami, “Analisis strategi pemasaran usaha mikro kecil dan menengah (UMKM) pada era digital di Kota Medan,” VISA: Journal of Visions and Ideas, vol. 1, no. 2, pp. 188–194, 2021, doi: 10.47467/visa.v1i2.834.

[2] B. Luhung and I. M. Sukresna, “Digital marketing strategy to increase sales of SHIBIRU MSME products,” Jurnal Dinamika Manajemen, vol. 14, no. 1, pp. 111–123, 2023. [Online]. Available: http://jdm.unnes.ac.id

[3] M. R. Fahdia, I. Kurniawati, F. Amsury, Heriyanto, and I. Saputra, “Pelatihan Digital Marketing Untuk Meningkatkan Penjualan Bagi UMKM Tajur Halang Makmur,” Abdiformatika: Jurnal Pengabdian Masyarakat Informatika, vol. 2, no. 1, pp. 34–39, 2022, doi: 10.25008/abdiformatika.v2i1.147

[4] I. Chusniyah and N. Fauza, “Pelatihan Digital Marketing Bagi Pelaku UMKM sebagai Upaya Peningkatan Pemasaran di Masa Pandemi Bagi Masyarakat,” Khidmatuna: Jurnal Pengabdian Masyarakat, vol. 2, no. 2, pp. 138–149, 2022, doi: 10.54471/khidmatuna.v2i2.1582

[5] S. Syukron, A. Zarkasih, S. L. Nasution, M. R. Siregar, and R. S. Munthe, “Strategi pemasaran produk di era digital pada UMKM,” Jurnal Pengabdian Kepada Masyarakat, vol. 3, no. 2, 2022, doi: 10.54951/comsep.v3i2.282.

[6] A. Meizary and B. Magdalena, “Strategi pemasaran digital pada produk UMKM Dapoer Ibu Hayra,” Jurnal Pengabdian Kepada Masyarakat, vol. 3, no. 1, Jun. 2023, doi: 10.53625/jabdi.v3i1.5737.

[7] D. Pratiwi, N. Ellyawati, and I. Permatasari, “Strategi pemasaran digital pada usaha Fanny’s Food Samarinda tahun 2021,” Education and Social Culture Studies (ESCS), vol. 2, no. 1, 2022, doi: 10.30872/escs.v2i1.1204

[8] C. B. Dewa and L. A. Safitri, “Pemanfaatan Media Sosial Tiktok Sebagai Media Promosi Industri Kuliner Di Yogyakarta Pada Masa Pandemi Covid-19 (Studi Kasus Akun TikTok Javafoodie),” Jurnal Pariwisata dan Budaya, vol. 12, no. 1, 2021, doi: 10.31294/khi.v12i1

[9] G. Sagita and Z. R. Wijaya, “Penerapan Digital Marketing Sebagai Strategi Pemasaran Bakmi Tando 07,” Jurnal Ekonomi, Bisnis dan Manajemen, vol. 1, no. 3, pp. 24–31, 2022, doi: 10.58192/ebismen.v1i3.37

[10] A. S. Dewi, T. Inayati, and M. J. Efendi, “Pengaruh Digital Marketing, Electronic Word of Mouth, dan Lifestyle terhadap Keputusan Pembelian pada Marketplace Shopee Indonesia,” JTMIT, vol. 1, no. 3, pp. 202–209, Sep. 2022, doi: 10.55826/tmit.v1iIII.50

[11] S. Syukron, A. Zarkasih, S. L. Nasution, M. R. Siregar, and R. S. Munthe, “Strategi Pemasaran Produk di Era Digital pada UMKM,” COMSEP: Jurnal Pengabdian Kepada Masyarakat, vol. 3, no. 2, pp. 159–164, 2022, doi: 10.54951/comsep.v3i2.282

[12] R. Permana, S. Ariodutho, T. D. Hendrawan, and H. Nasuha, “Analisis strategi pemasaran online UMKM Bumbu Sakato,” Masarin, vol. 1, no. 3, pp. 135–146, 2023, doi: 10.56881/masarin.v1i3.200

[13] iswadi and A. Syaifuddin, “Penelitian tindakan partisipatif metode PAR (Participatory Action Research): Tantangan dan peluang dalam pemberdayaan komunitas,” Jurnal Institut Pesantren Sunan Drajat (INSUD) Lamongan, vol. 19, no. 2, pp. 111–125, Oct. 2024, doi: 10.55352/uq.v19i2.1174.

[14] G. G. Saputra and F. Fadhilah, “Pengaruh Live Streaming Shopping Instagram Terhadap Kepercayaan Konsumen Online dan Dampaknya pada Keputusan Pembelian,” Ekonomi, Keuangan, Investasi dan Syariah (EKUITAS), vol. 4, no. 2, pp. 442–452, 2022, doi: 10.47065/ekuitas.v4i2.2353

[15] W. Purbaratri, N. K. Tachjar, and L. P. D. T., “Peningkatan Daya Saing UMKM Melalui Pelatihan Digital Marketing Berbasis Canva,” Jurnal KKN Kuliah Kerja Nyata Pengabdian Masyarakat, vol. 1, no. 2, pp. 1–5, 2024, doi: 10.70234/3jy8gj78

[16] M. W. Khasbulloh, M. Khasanah, W. Wiliyanto, and M. A. A. Qusaeri, “Pengenalan Digital Marketing Untuk Pelaku Usaha UMKM Diwilayah Kecamatan Pangkah,” Journal of Human and Education (JAHE), vol. 4, no. 1, pp. 1–5, 2024, doi: 10.31004/jh.v4i1.5282

[17] G. G. Saputra and F. Fadhilah, “Pengaruh Live Streaming Shopping Instagram Terhadap Kepercayaan Konsumen Online dan Dampaknya pada Keputusan Pembelian,” Ekonomi, Keuangan, Investasi dan Syariah (EKUITAS), vol. 4, no. 2, pp. 442–452, 2022, doi: 10.47065/ekuitas.v4i2.2353

[18] N. Haeruddin, A. Wahida, and R. Maming, “Peran Media Sosial dan E-Commerce bagi UMKM dalam Meningkatkan Volume Penjualan,” Jesya (Jurnal Ekonomi dan Ekonomi Syariah), vol. 6, no. 1, pp. 625–637, 2023, doi: 10.36778/jesya.v6i1.962

Downloads

Published

2025-11-01

How to Cite

Digital Marketing for Micro Businesses in Tenrigangkae Village Through Shopee and Instagram. (2025). Journal of Community Services and Development, 1(2), 35-40. https://doi.org/10.64619/v1i1.8